Engineer, Field Service (Warszawa, Łódź)

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Laboratory Setting

Job Description

Position Summary:

As an Field Service Engineer at Thermo Fisher Scientific, you will have a meaningful role in guaranteeing flawless installation, maintenance, and servicing of our systems and instruments in customer laboratories. You should be based in Lodz or Katowice to support our customers in that area but also in other polish cities (Warsaw, Krakow, etc.)

Main Responsibilities:

• Provide services by following internal guidelines and customer processes.
• Install, repair, and maintain our laboratory equipment to ensure safe and effective handling by users.
• Conduct and document quality assurance measures, including IQOQ/OQPQ.
• Offer telephone support and failure analysis to help customers successfully conduct Thermo Fisher Scientific equipment.
• Independently plan and coordinate work processes in collaboration with various internal and external contacts.
• Prepare and submit regular reports on activities, including service reports, installation reports, and expense reports.

Keys to Success:

Education:

• Master’s degree in Engineering, Medical Devices, or Instrumentation, or similar field.

Experience:

• At least one year of equivalent experience would be an advantage.

Knowledge, Skills, Abilities:

• Outstanding organizational skills with the ability to work independently and as part of a team.
• Positive appearance and excellent communication skills in Polish and a good command of English.
• Proven computer skills.
• High willingness to travel and work from a home office.
• Valid driving license.

What We Offer:

As well as being rewarded a competitive salary, we have an extensive benefits package based around the health and well-being of our employees. We’ve grown sustainably year on year but continue to offer a collaborative environment, with teams of colleagues eager to share expertise and have fun together. We are a global organization but with a local feel.

At Thermo Fisher Scientific, each one of our 120,000 extraordinary minds has a unique story to tell. Join us and

contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.